Returns & Exchanges

At The Gift Corner Online, we want you to be completely satisfied with your order. We've created this return and exchange process to make your experience as effortless as possible!

Unworn or unwashed merchandise can be returned or exchanged within 30 days of the original order date if accompanied by original tags and packaging.

All online order returns, refunds and exchanges must be made through our returns process via thegiftcorner.online@gmail.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you must contact us at thegiftcorner.online@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like custom products, such as special orders or personalized items.  Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

HOW TO RETURN OR EXCHANGE AN ITEM

To begin the returns process, please send an email to our customer service support team at thegiftcorner.online@gmail.com with your name, order number, picture of the defective product/incorrect item and reason for return/refund. 
As soon as we receive the request, we will review the order and will provide feedback within the next 24-48 hours.
You will be notified when your return has been received. Once received, we can do one of the following options:
  • We can refund your original form of payment in 3-5 business days.
  • We can send a replacement of the order and have it ready with the next 72 hours

    If your tracking number states your order was delivered, but you claim you did not receive it, we have to rely on the tracking number. We would require you to provide a claim id from the local post office and validate it, as soon as the review is complete, we will be sending a replacement.

    If more than 15 business days have passed since we’ve approved your return, please contact us at thegiftcorner.online@gmail.com.

    Have more questions? Reach out to our Customer Support Team at email thegiftcorner.online@gmail.com.

    We charge a 30% restocking fee for any kinds of custom apparels, flags and custom design items.